UGC Regulations for Grievance Redressal Cell: Click Here
Grievance Redressal Cell started its functioning in the college to ensure a
judicious and fair sail of students. It supports and encourages the students to
lodge their grievances, both academic and non-academic, and track the status
of the same. So as to address the complaints of the individuals, a three-tier
mechanism has been envisaged in the institution.
To begin with, a student can officially submit his/her complaint in a prescribed
format to the initial Department level Cell, chaired by the HoD, with the
Department Co-Ordinator and Class tutor as the working members. He/she
may also register the grievance, by sending an e-mail to the respective
Department level co-ordinators of the Grievance Cell. After examining the
issue, the redressal mechanism will act on the same with immediate effect.
A complainant who is dissatisfied with the Department level action may take
the issue to the second-tier, which is the College level Grievance Redressal Cell,
constituting of the Principal as the Chairman/Chairperson, College
Co-ordinator, HoDs of various Departments and Department Co-ordinators as
the members.
The student can finally approach the University Grievance Redressal Cell, which
is the third level, if the complaint is not redressed in the proper way at the
lower levels.